We do not accept returns of peptides due to possible product degradation. We will accept limited returns if a product arrives damaged.Please contact customer service at AmericaFirstLabs@proton.me for instructions. If shipment has been lost by the carrier (i.e. USPS, UPS,…) and it is not recovered, and the delivery confirmation report shows a non-delivery then we will reship at no cost to the customer. However, if the shipment is claimed to be lost by the carrier (i.e. USPS) and the delivery confirmation shows “delivered” then our guarantee has been fulfilled and WE WILL NOT RESHIP FREE OF CHARGE.
If a product is missing from your order then please contact us and once we verify the legitimacy of the claim then we will send the missing item to you. All orders are documented and are photographed prior to shipping to avoid any fraudulent claims.
If we accept your return, you will receive a refund minus the shipping charges and a 15% restocking fee. Please contact us at americafirstlabs@proton.me for shipping labels and return information.
Chargebacks are taken very seriously and will be treated as fraud against our company. If you have changed your mind about a product, it is not grounds for filing a fraudulent usage claim.
Please contact us if you have any issues with a product to explore your options.
You can find more information about consumer laws in the Fair Credit Billing Act.
1. Acceptance of Terms
By accessing this website or purchasing from America First Labs (“we,” “us,” or “our”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, do not access the site or purchase products.
2. Research-Only Products and Eligibility
All products are sold strictly for legitimate laboratory research use only. They are not approved by the FDA and are not intended for human or animal consumption, diagnosis, cure, mitigation, treatment, or prevention of any disease or condition.
By placing an order, you certify that:
You are 21 years of age or older; You are purchasing solely for lawful laboratory or scientific research; and You will handle, store, and dispose of all materials in full compliance with applicable federal, state, and local laws.
3. Age Verification and Minor Purchases America First Labs sells only to individuals 21 years of age or older.
By checking out, you affirm your age and the accuracy of all information provided. We may require government-issued identification or an adult signature upon delivery.
If we discover that a minor has placed or received an order, the order may be canceled and products recalled. Refunds will only be issued after safe return or verified destruction of the products. America First Labs assumes no liability for false statements or unauthorized purchases by minors. The individual completing the order agrees to indemnify us against all claims, costs, or losses arising from such transactions.
4. Regulatory Compliance and Import Responsibility
Buyers are solely responsible for understanding and complying with all laws regarding possession, import, and use of any substances ordered. America First Labs makes no representation or warranty that any product is legal for sale or use in every jurisdiction.
We reserve the right to refuse or cancel any order that appears to violate federal, state, or local law.
5. Prohibited Uses
Products may not be:
Consumed by humans or animals; Used for diagnostic, therapeutic, cosmetic, or agricultural purposes; Compounded into formulations, supplements, or drugs; or Marketed, resold, or distributed for any non-research purpose. Violation of this section may result in immediate account termination and cooperation with regulatory or law-enforcement authorities. Products are strictly for research use by qualified researchers.
6. FDA and FTC Disclosures
America First Labs does not market or label products for ingestion or medical use. All product descriptions, literature references, and communications are for informational purposes only to identify chemical properties for research.
Statements on this website have not been evaluated by the FDA. America First Labs does not endorse or permit any customer testimonials or marketing implying health, performance, or cosmetic benefits. Posting or reproducing such claims may result in permanent account termination due to the promotion of unsafe practices.
7. Assumption of Risk and Safety Practices
Handling research chemicals carries inherent risks. By purchasing, you acknowledge that you are qualified and equipped to safely handle such materials and assume full responsibility for any injury, loss, or damage arising from their use or misuse.
You hereby waive and release America First Labs and its affiliates from all liability related to such risks.
8. Product Information and Disclaimer
All information presented on this website is provided “as is.” While we strive for accuracy, America First Labs makes no warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. Research and use are entirely at your own risk.
9. Payments, Fraud Prevention, and Chargebacks
All transactions are subject to verification. We may decline or cancel any order suspected of fraud, regulatory risk, or underage purchase.
Unwarranted chargebacks may be treated as fraud. By ordering, you authorize us to share relevant transaction data with payment processors and, where necessary, law enforcement. Abuse of chargeback systems may result in permanent account termination and potential legal action.
10. Shipping and Adult Receipt
We may require “Adult Signature Required” delivery or additional verification. Failure to provide proof of age at delivery may void refund eligibility and result in reshipment fees.
Shipping delays caused by carriers or regulatory holds are beyond our control. Once a package leaves our warehouse, liability transfers to the carrier and customer.
11. Returns and Refunds
Due to the sensitive nature of research chemicals, all sales are final, except in cases of verified defects or order errors attributable to America First Labs.
Requests must be made within seven (7) days of delivery. Returned goods must remain sealed and unaltered. America First Labs reserves the right to determine the appropriate resolution for customer issues.
12. Limitation of Liability
To the fullest extent permitted by law, America First Labs’ total liability for any claim relating to a product, purchase, or use of this site shall not exceed the purchase price of that product.
We are not liable for indirect, incidental, special, punitive, or consequential damages, even if advised of the possibility of such damages.
13. Indemnification
You agree to indemnify and hold harmless America First Labs, its owners, employees, agents, and suppliers from any loss, liability, claim, or expense (including reasonable attorneys’ fees) arising out of:
Your breach of these Terms; Your misuse of products; or Your violation of any law. 14. Consumer Protection and State-Level Notices
Nothing in these Terms limits rights that cannot be waived under applicable consumer-protection laws.
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions remain in full effect to the maximum extent permitted by law.
15. Governing Law and Disputes
These Terms are governed by applicable United States law, without regard to conflicts of law.
Any dispute or claim shall be resolved through binding arbitration or another lawful process selected by America First Labs, unless prohibited by governing law. Each party bears its own costs unless otherwise awarded by the tribunal.
16. Changes to Terms
America First Labs may update these Terms at any time. Updated versions take effect upon posting to this website. Continued use of the site or purchase of products after changes constitutes acceptance of the updated Terms.
17. Contact and Notices
For any questions or legal notices, contact mailto:cs@americafirstlabs.com. Electronic communications from this address satisfy any writing requirements under applicable law.